Turtle Back Zoo
PLAN YOUR TRIP: ZOO UPDATES
BECOME A MEMBER
Turtle Back Zoo is your zoo! Membership in the Zoological Society of New Jersey is your key to supporting your zoo experience to the fullest. The upgraded Society membership program packs more value, fun, and exciting new features into being a member. With special tours and privileges and more options, it is definitely the best buy in Essex County.
LOOKING FOR A GIFT FOR THAT ZOO FAN?
GRAB A ZOO GIFT CARD!
Gift Cards can be redeemed only for Zoo General Admission and Zoo Education Programming. Gift Cards CANNOT be used to purchase: Zoo Membership, Gift Shop merchandise, Café or other food offerings. Gift Cards expire one-year from purchase. Gift Cards cannot be redeemed for cash. Gift Card will be sent via email for redemption. Please allow 48 hours for e-gift card to be activated.
PLEASE NOTE: Admission Rates updated to new 2023 In-Season Pricing on March 1st. This includes Group Rate offers and some Attractions.
Zoo Tickets can be purchased at the Zoo Entrance or Online. Tickets cannot be refunded for any reason, including weather, so please plan your trip accordingly.
Tickets are only valid for the date specified. There will be no Re-Entry. Please ensure that you have everything with you before entering the zoo.
For a Contact-Free Entry, we prefer that you do not print your tickets; rather just show the confirmation email on your phone to the cashier at the entrance.
As you know, Essex County Turtle Back Zoo is continually renovating and upgrading to create a fun, safe and educational experience for our customers. You may now notice a “fee” on your transaction. This has previously been a part of your zoo admission, but our online ticketing now has been updated to include this fee as a separate line item on the ticketing side.
The funds generated are specifically allocated to be used on enhancements at the South Mountain Recreational Complex. The fee is $2.00 per paid ticket type. Free tickets do not incur a fee. We thank you for your support. If you have further questions, please feel free to contact us at #973-731-5800 x0.
Please do not enter the Zoo if you are feeling ill.
Giraffe are just coming back out from the winter season. Giraffe may be on exhibit on warm temperature days (at least over 55 degrees) or for short portions of the day. Rain can influence the yard conditions as well. This directly affects the availability of our Giraffe Feed.
Restrooms will be on a sanitation schedule, so they will be closing down at specific times of the day.
Our Café is OPEN 11am – 3pm.
You are able to bring in outside food and beverage.
The Gift Shop is OPEN.
Stroller rental is currently AVAILABLE | $8/ single, $12/ double
You are also able to bring in your own stroller.
Wheelchairs are available on a first come, first serve basis. Please note these are not motorized.
- Reservations are not required, but Online Tickets can be purchased. You can also purchase tickets at the Zoo Entrance.
- Members do not need a reservation.
- Members will need their photo ID and membership card (printed or on phone) to check in.
We accept all major credit and debit cards.
Cash is accepted at our ticket windows.
Tickets are non-refundable, non-exchangeable and non-transferable. Please note also Essex County Turtle Back Zoo is open rain/snow or shine. Essex County Turtle Back Zoo provides no refunds due to inclement weather.
Face coverings are optional while on Zoo Grounds.
There is no time limit to how long you can stay in the Zoo, however there is no re-entry, so when you leave zoo grounds, you are leaving for that ticketed visit. Attractions and animal exhibits currently being to close down at 3pm.
At this time, we are not able to accept reciprocal memberships online. You can come purchase the day of at the window. To see if your Membership is on our Reciprocal Membership List, click HERE. Please note Bergen County Zoo is NOT a reciprocal membership.
Group rate is available for 15 people or more. Pre-registration and advanced payment is required. We cannot take credit card payments over the phone. Call our Group Sales department to reserve your day #973-731-5800 x 221, 223 or 227.
Select ticket windows may be available for Members, Birthdays/ Groups, Online Tickets and At-the-Gate Ticket Sales. Please note your line selection depending on your needs or ask a staff person for assistance.
There is no re-entry.
The Savana Café is currently CLOSED for the month of January.
Yes, you are welcome to bring in your own food, although please note outside food is not permitted inside our café.
Drink and Dippin’ Dot vending machines are available throughout the park.
Stroller rentals are currently NOT available. In season – Single stroller $8; Double stroller $12. You are able to bring your own stroller. Strollers are not permitted in some exhibits and attractions, so parking is required. Please self-park your stroller where instructed and take your belongings with you. Stroller and contents are left at your own risk.
Wheelchairs will be available on a first come, first serve basis. Please note these are not motorized wheelchairs.
The Zoo is open rain/snow or shine. Essex County Turtle Back Zoo provides no refunds due to inclement weather.
PLEASE PLAN YOUR TRIP ACCORDINGLY.